Policies

SHIPPING

Please allow up to 3-6 weeks for your order to process and ship. You will be notified via email once your order has been shipped.We are not responsible for any lost, stolen, or damaged packages once the package has been shipped.

Refunds

All sales are final. No Refunds, unless the item is defective or the wrong item has been sent. If the wrong item has been sent, we will gladly replace the item at no additional cost. If a package returns to us because of an incorrect address, the customer is responsible for paying the shipping to reship a second time.

Please double check your shipping address.

MIS-INFORMATION

We cannot change any information on any order once the order has been shipped. If you made a mistake (incorrect shipping address, changing qty, etc), please contact us with your order number via our customer service email contact@lostintellectuals.com

DAMAGES

If your order arrives defective, incorrect, or incomplete please contact our customer service via email contact@lostintellectuals.com

Refunds

All sales are final. No Refunds, unless the item is defective or the wrong item has been sent. If the wrong item has been sent, we will gladly replace the item at no additional cost. If a package returns to us because the customer put an incorrect address, that customer is responsible for paying the shipping to reship a second time. Please double check your shipping address.

CONTACT

If nothing above answers your question, please contact us @ contact@lostintellectuals.com. Please be sure to include your full name, order number, and any additional information regarding your purchase so that we may better assist you.

SMS TEXTING

In addition, you agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/f057dc-2/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/f057dc-2/privacy_policy).